Water Damage Restoration Services for Burst Pipes

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After having a rough day at work, no one wants to come home to find water spraying out of the ceiling, drywall and insulation laying on top of your furniture and the blankets on your wet sofa so heavy you can hardly pick them up. We’ve seen this situation many times, and with our help, it does get better.

The plumbing system is the unsung hero of any given property. It consists of an intricate set of pipes and faucets that carry water and remove waste. However, when a pipe bursts, it can cause major damage to your home or business. Avoid permanent property damage by calling us if you experience a burst pipe or flooding. Our expertly trained water damage restoration experts work efficiently and with precision to remove water and repair your building. We understand how stressful this situation can be, which is why we pay attention to the details, and get the job done right the first time.

 What To Do If You Have A Pipe Burst, Follow our steps below: 

1. Stop The Water

Find the water shut off valve and turn it off. If you have a well, go to your electrical panel and turn off the breaker. Please be cautious, if there's water below your electric panel stay away and call your plumber or electrician.

2. Call US

After you successfully turn off the water source, call 419-352-1964. As a restoration company, it's very important we get to the job as soon as possible to ensure we can restore the damage before it sets in.

3. Call your Insurance company and plumber

Call a plumber and your insurance company to report the damage. Be sure to keep all of the claim numbers, phone numbers and any other information that will be needed for later use. We are required to have a work order authorization signed before we can start the water extraction process.

4. Let us take care of the damage

While you are reviewing and signing the work order authorization, we'll be taking over so you can finally take a deep breath. We start by taking pictures and assessing the damage and creating a plan of action, we will also be laying down tarps in the walkways to protect from any further damage.


Common Causes for Pipe Bursts Include:

  • Clogs - When there are clogs in the pipes, water pressure can build inside, causing the pipe to shift and burst open.
  • Homeowner Damage - Property owners might cause accidental damage to piping when renovating their home.

  • Improper Installation - If pipes are not properly installed in the beginning, it can lead to future problems, including pipe bursts.

  • Extreme Weather - When the temperatures drop below freezing levels, the cold water left in pipes can freeze and expand, thus leading to pipe bursts. Exposed pipes are especially at risk of freezing and breaking.

  • Tree Roots - Tree roots are naturally drawn to moist soil. If piping is set too close to a tree, the roots may grow towards the pipes and eventually break through them.

Allow our water damage experts to help you with your broken pipes. Our certified staff works efficiently to mitigate any pooling water before starting our restoration services. We take the time to address your concerns and answer any questions you may have before creating customized solutions to get your property looking like new again.

Hire The Best In The Industry

For years, our specialists have been trusted to protect your investment in your home and everything that’s in it. Our experts work to help you RESTORE WHAT MATTERS MOST in your home or business.


Our Water Restoration Process

After assessing the damage and creating our plan of action, our team members will start extracting water off your floor, picking up any fallen debris, and caring out your personal items into your garage or another safe place.

If its a water line supply line that caused the flood, the water is clean, we call this a Category 1 loss. If you have carpeting, we extract as much of the water as we can, then allow it to dry with the help of our industrial dehumidifiers. If there is too much damage, or if a burst pipe or flood happens while you are on vacation or away for days at a time, this would be classified as a Category 3 loss, and we must remove the carpet completely due to the presence of bacterial growth and or mold.

Next, we will examine the drywall with a moisture tester around all the affected areas. Once the moisture readings are established, we will determine if we need to take further precaution in assisting the walls to dry using a ventilation method. We then begin our mitigation procedure by bringing in industrial air movers and dehumidifiers to further help the drying out process.

Over the next few days we will be monitoring the moisture and relative humidity in your drywall and other effected areas until we are satisfied with the testers readings. We will then start the process of removing our equipment, and carefully replacing all of your belongings back into your home. Around this time, your insurance company should send out an adjuster to assess the areas damaged and take photos. Some insurance companies will apt out of sending an adjuster, no worries! We have your back and will contact your insurance company personally to insure they have the correct information. All we need is the claims number and your insurance representatives email address.

Be sure to check us out on Facebook for restoration jobs completed!

Hopefully this situation doesn't happen to you, but if it does, you know who to call. The water restoration experts are here to help you get your home back, whether its damage from a burst pipe or flood water in your basement.

Contact US Now!

When it comes to your commercial or residential property, don't trust just anyone to treat it. Our water damage restoration services are about more than just mopping up water; they're about restoring what's most important to our clients - their belongings, their memories, and their safety.

Our highly-trained specialists are outfitted with the latest in restoration technology to effectively clean, dry, and restore a property. Respect goes into everything we do: we respect your time by always arriving promptly and we respect your property by treating it with care.

Contact us for 24/7 emergency water restoration services at 419-352-1964