Q: How long does it take for the carpet to dry after cleaning?

A: While many factors such as humidity, ventilation, air movement, type of carpet, etc. affect drying times, normal drying time is six to eight hours.

Q: Do you "dry clean" carpets?

A: The term "dry cleaning" is misleading in that some water is used in all cleaning processes. A method that is marketed as "dry cleaning" by a large franchise company uses carbonated water sprayed on the carpet, in theory, to suspend soils. The carpet is then gone over with a spinning pad called a bonnet. This method is an adaptation of hard surface floor cleaning used on carpets. This method is NOT recommended by any major carpet maker. In its maintenance literature, the world's largest carpet maker, Shaw Industries, warns against using this method, particularly on cut pile carpets. It has very limited potential for soil removal, as no real extraction is utilized. The spinning pad can also cause swirl marks and fiber distortion. 

Q: My carpet is a Berber style, can it be safely cleaned?

A: Yes. Our Bane-Clene® cleaning method is endorsed by more than fifty major carpet makers as the best way to clean any carpet. 

Q: How often should carpets be cleaned?

A: The chart below shows the cleaning interval recommendations of the United States Environmental Protection Agency. These frequencies have been determined to provide optimum indoor air quality.

Q: Will carpet get dirty faster after it has been cleaned?

A: No. This old wives tale can be traced backed to the days when carpets were cleaned with the shampoo method. The shampoo residue did cause rapid re-soiling. Today's modern synthetic detergents do not leave a sticky residue behind. Our Bane-Clene® system uses only a small amount of very effective cleaning agent and recovers over 95% of all moisture used. The end result is a clean carpet that will stay cleaner longer and be better able to withstand future soiling. An application of Sta-Clene™Carpet Protector 940 is also recommended after cleaning to restore soil and stain resistance that wears off over time.